Shipping policy

Pre-Order Shipping Policy

Please note that Stud Suds Tallow Co. is currently in a pre-order phase. By purchasing, you acknowledge that your order is a pre-order and will follow the timeline below:

• Estimated Shipping Window: 6–8 weeks from the date of purchase.

• Batch Processing: Our tallow soap is handcrafted in small batches. This timeline allows for proper sourcing, production, and the essential curing process to ensure premium quality.

Shipping Confirmation

Once your order is cured, packaged, and ready to head out, you will receive an email notification with a tracking number.

Combined Orders

If you purchase a pre-order item along with any "in-stock" items (if applicable), the entire order will ship together once the pre-order item is ready.

Address Changes

Since there is a 6–8 week window, if you move or need to change your shipping address, please contact us at [Your Email] at least 2 weeks before the shipping window closes.

Why you need this specifically:

1. Payment Processors: If you use Shopify Payments or PayPal, they look for clear shipping timelines. If you take money and don't ship for 8 weeks without a posted policy, they may flag your account or hold your funds.

2. The "Curing" Story: Since you’re making high-quality tallow soap, mentioning the "curing process" in the policy actually adds value. It reminds the customer they aren't just waiting on a slow warehouse—they're waiting for a handcrafted product to reach peak quality.

3. Chargeback Protection: If a customer forgets it was a pre-order and tries to file a "Product not received" claim with their bank, having this policy live is your primary defense to win that case.